Terms & Conditions
This page sets out the general terms under which the Delhi Derma Clinic website is provided and under which visitors interact with the clinic\'s online presence. It covers acceptable use, the educational nature of the content, appointment-related framing, intellectual-property considerations, and the limitations under which the website operates. The page is presented as a working policy framework; binding final language is subject to review by the clinic\'s legal sign-off owner.
Plain-English summary
Visitors using the Delhi Derma Clinic website are agreeing to use it for its intended educational and informational purposes. The website is not medical advice and is not appropriate for emergencies. Appointment-related interactions follow the clinic\'s standard process and the Refund, Cancellation & Rescheduling Policy. Content on the website is the clinic\'s intellectual property and should not be reproduced without permission. Specific binding clauses, limitation-of-liability language, and dispute-resolution arrangements remain under legal review.
Acceptance of terms
By accessing and using the Delhi Derma Clinic website, visitors are taken to have read and accepted these terms in their current form. Visitors who do not accept the terms should not use the website. The terms apply to general visitors browsing the site for information, patients enquiring about consultations or services, and any other interaction with the website\'s content.
Educational and informational nature of the website
The Delhi Derma Clinic website provides educational content about dermatology services, conditions, procedural pathways, and the broader skin-health context. Content on the website is intended to support informed conversation at consultation rather than to provide direct medical advice. The website does not produce a diagnosis or treatment plan for any individual reader, does not replace clinical evaluation, and is not a substitute for the dermatologist\'s clinical judgement.
The Medical Disclaimer covers the educational positioning of website content in more detail. The Treatment Suitability & Results Disclaimer covers framing around procedural outcomes and individual variability.
Acceptable use
Visitors are asked to use the website in good faith for its educational and informational purposes. Acceptable use includes browsing pages, reading information, submitting genuine enquiries, and contacting the clinic about scheduling or about clinical questions appropriate to a consultation context. Visitors are asked not to:
- Submit false or misleading information through enquiry channels.
- Use automated tools to scrape or repeatedly query the website in a way that disrupts normal operation.
- Reproduce or republish website content for commercial or competing purposes without written permission.
- Attempt to access parts of the website not intended for general visitors.
- Use the website to harass clinic staff, other visitors, or the public.
Appointments and clinical relationships
Submitting an enquiry through the website does not by itself establish a clinical relationship between the visitor and the clinic or its dermatologists. A clinical relationship begins at consultation, after appropriate clinical evaluation. Information shared during an enquiry is handled consistent with the Privacy Policy.
Specific appointment-related terms — including scheduling, payment-timing where applicable, cancellation, and rescheduling — are covered in the Refund, Cancellation & Rescheduling Policy and confirmed at the time of booking. Patients are encouraged to read the relevant terms at the booking stage.
No emergency service
The website and the clinic\'s online channels are not designed for emergency or urgent medical situations. Patients with urgent or emergency symptoms — including sudden worsening of a condition, severe pain, signs of infection requiring urgent care, or any concern that needs prompt medical attention — should seek emergency medical care through emergency services or a hospital emergency department rather than relying on the website or the clinic\'s online enquiry channels.
Intellectual property
Content on the Delhi Derma Clinic website — including written content, images, page layout, design elements, and the overall structure — is the intellectual property of Delhi Derma Clinic or its content partners except where otherwise noted. Visitors are welcome to read, link to, and share the website content for personal informational purposes. Reproduction, redistribution, or commercial use of website content without written permission is not authorised. Specific intellectual-property clauses, including provisions covering medical-content republication and image-rights, are subject to final legal review.
Third-party links and content
The website may include links to third-party websites, tools, or content that the clinic considers useful or relevant. Linking to a third-party resource does not imply endorsement of that resource\'s content, services, or practices. Third-party websites are governed by their own terms and privacy practices, which visitors are encouraged to review independently. The clinic does not control and is not responsible for content on third-party sites.
Limitation of liability
The website is provided for educational and informational use. The clinic takes reasonable care to produce accurate and up-to-date information, but the website is not a substitute for clinical evaluation, and no specific outcome should be inferred from website content alone. The clinic does not accept liability for decisions made on the basis of website content alone, separate from clinical evaluation. Specific limitation-of-liability language, including detailed clauses around content accuracy, third-party content, and indirect or consequential consequences of website use, is subject to confirmation as part of the legal review of these terms.
Privacy and data handling
Information submitted through the website — including enquiries, contact details, and analytics signals collected through cookies — is handled consistent with the Privacy Policy and the Cookie Policy. Visitors are encouraged to read those policies for the broader framework around how their information is used.
Governing law and dispute resolution
The Delhi Derma Clinic operates in Delhi, India, and these terms are intended to be governed by applicable Indian law as it applies to dermatology practice and website operations. Specific jurisdictional clauses, applicable forum, and dispute-resolution arrangements — including any arbitration or mediation provisions — are subject to final legal review and are not stated in binding form on this page.
Limitations and exceptions
This terms framework describes the clinic\'s general approach to its website operation. It is not exhaustive on every legal point that may apply in every situation. Specific contractual arrangements with patients — for example, around payment, treatment plans, or consent — are governed by separate documentation appropriate to those situations, including the relevant clinic forms confirmed at consultation or booking.
This page is presented as a working framework. Final binding language and detailed clauses are subject to confirmation by the clinic\'s legal sign-off process. Visitors seeking binding clarification on a specific point are encouraged to contact the clinic.
Contact
Visitors with questions about these terms can contact the clinic through the standard contact channels. The Complaints & Grievance Redressal Policy describes the broader escalation framework for any concern. Specific named contact-point details for terms-related queries will be published as administrative review concludes.
Changes to these terms
When meaningful changes are made to these terms, the page is updated and the "last reviewed" date below reflects the new date. Continued use of the website after material changes is taken to indicate acceptance of the updated terms in their current form.
Legal-review status
This page is the clinic\'s working terms framework presented as a legal-safe draft. The full legal text — including binding clauses, limitation-of-liability detail, dispute-resolution arrangements, and final compliance language — remains under review with the clinic\'s legal sign-off owner before being finalised. The principles described here represent the clinic\'s current operating intent.
Related policies
Frequently asked questions
What does this Terms & Conditions page cover?
This page sets out the general terms under which the Delhi Derma Clinic website is provided and visitors interact with it. It covers acceptable use of the website, the educational nature of the website content, the framework around enquiries and appointments, intellectual-property considerations, and general limitations on liability and dispute resolution. The page is presented as a working framework; binding final language is subject to legal review.
Is the website medical advice?
No. The Delhi Derma Clinic website provides educational and informational content about dermatology services, conditions, and procedural pathways. It is not medical advice, does not replace clinical evaluation, and does not produce a diagnosis or treatment plan for any individual reader. Patients with medical concerns are encouraged to book a consultation. The Medical Disclaimer covers this in more detail.
Can I rely on the website for emergencies?
No. The website is not designed for emergency or urgent medical situations. Patients with urgent or emergency symptoms should seek prompt medical care through emergency services or a hospital emergency department. The website and the clinic's appointment system are not appropriate for time-critical medical emergencies.
How are appointments handled?
Appointments at Delhi Derma Clinic are scheduled through the clinic's booking channels. Enquiries submitted through the website may be acknowledged and followed up by clinic staff to schedule a suitable visit. Specific appointment terms — including scheduling, cancellation, rescheduling, and any payment timing — are covered separately in the Refund, Cancellation & Rescheduling Policy and confirmed at the time of booking.
What happens to enquiries I submit through the website?
Enquiries are routed to the clinic for follow-up. Information shared in an enquiry is handled consistent with the Privacy Policy. The clinic acknowledges enquiries and works to respond within reasonable timeframes. Submitting an enquiry does not by itself create a clinical relationship; that begins at consultation.
Who owns the content on the website?
Content on the Delhi Derma Clinic website — including written material, images, layout, and design — is the intellectual property of Delhi Derma Clinic or its content partners, except where otherwise noted. The site is published for educational and informational use; visitors should not reproduce, redistribute, or commercially use website content without permission. Specific intellectual-property clauses are subject to final legal review.
Can I share or link to website content?
Linking to public pages on the website for educational or informational purposes is generally welcome. Reproducing or republishing content elsewhere — particularly for commercial or competing purposes — is not permitted without written permission. Patients sharing pages with friends or family for personal information purposes are not affected by this restriction.
What about user-submitted content?
The website does not currently provide an open user-comment or user-submission feature for clinical discussion. Where any future feature collects content from visitors (for example, review or testimonial features), separate terms covering user submissions will apply. Information submitted as part of an enquiry is handled consistent with the Privacy Policy.
Are there limits on the clinic's liability through the website?
The website is provided for educational and informational use. The clinic takes reasonable care in producing accurate and up-to-date information, but the website is not a substitute for clinical evaluation, and no specific outcome should be inferred from website content alone. Specific limitation-of-liability language and dispute-resolution clauses are subject to confirmation as part of the legal review of these terms.
What jurisdiction governs these terms?
The Delhi Derma Clinic operates in Delhi, India, and these terms are intended to be governed by applicable Indian law as it applies to dermatology practice and website operations. Specific jurisdictional clauses, dispute-resolution arrangements, and applicable forums are subject to final legal review.
Are these terms legally final?
This page is the clinic's working terms-and-conditions framework presented as a legal-safe draft. The full legal text — including specific binding clauses, formal limitation-of-liability language, dispute-resolution arrangements, and detailed compliance language — remains under review with the clinic's legal sign-off owner before being finalised. Visitors with binding-clarification questions are encouraged to contact the clinic.
How will updates to these terms be communicated?
When meaningful changes are made to these terms, the page is updated and the "last reviewed" date below reflects the new date. Material changes that affect how visitors or patients interact with the clinic's services through the website are intended to be communicated through reasonable means including this page.